1.1 Speak Without Fear

Module 1 – Lesson 1.1: Speak Without Fear (Level A2–B2)
This is the first lesson in Module 1: Confidence in Speaking English for Hospitality. You will learn how to speak without fear, build confidence, and communicate politely with guests using simple service phrases. The lesson is taught in clear, easy English and includes guided practice and real hospitality roleplay.

Learning Outcomes – After this lesson you will be able to:

• Greet guests confidently and politely

• Use simple and professional service phrases

• Speak clearly using correct tone and body language

• Reduce speaking anxiety when communicating with guests