Build a Service Team That Trains Itself – Without Losing Standards

We create custom digital SOP training systems for hotels and restaurants in Asia. Reduce training time, eliminate inconsistency, and onboard new staff in days—not weeks.

blue and white polka dot illustration
blue and white polka dot illustration

Training is not your problem. Re-training is.

If your supervisors still explain procedures verbally, you don’t have a training system—you have training chaos.
High turnover, inconsistent standards, and weak service aren’t caused by people. They’re caused by the way training is delivered.

Every hotel and restaurant faces the same pain:

  • Constant turnover drains manager time

  • SOPs get taught differently on every shift

  • New staff take weeks to become productive

  • Service quality depends on “who trained them”

  • Multinational teams create language barriers

  • Guest experience becomes unpredictable

Your service isn’t broken—your training model is.

green abstract art
green abstract art

THE PROBLEM

CASE IMPACT

The Business Cost of Inefficient Training

Case: 60-seat restaurant · Turnover: 2 staff/month

  • $9,000 USD lost yearly in training and productivity

  • 960 hours wasted on repetitive training

  • Supervisors pulled away from service

  • Guest complaints increase during onboarding

  • Standards disappear within 2–4 weeks

Training is not just HR—it is operational cost leakage.

photo of green fern plant
photo of green fern plant

The Luxzas Difference

We don’t deliver workshops.
We build training infrastructure inside your operation.

Custom Digital SOP Training Built for Your Outlet or department

Instead of generic hospitality videos, we produce your visual SOPs:

✔ Your service sequence
✔ Your brand language
✔ Your menu & upselling strategy
✔ Your table layout & service flow
✔ Your hospitality culture and tone

Delivered as:

  • Micro SOP videos (2–4 minutes each)

  • Step-by-step task modules

  • Role-based training paths

  • Skill checklists

  • Multilingual subtitles (Thai, Burmese, Khmer, Vietnamese, Filipino, Bahasa, Hindi)

  • QR code access for on-the-job training

  • Training dashboard and progress tracking

green leafed plant
green leafed plant

OUR SOLUTION

HOW IT WORKS

Training becomes simple, structured and repeatable

Step

1. SOP Alignment

2. Visual Guide Production

3. Digital Library Setup

4. Team Rollout

5. Certification

What Happens

We map your service standards

We use visual and team from your outlet

Private web/app access 24/7

Staff train in micro lessons

Managers approve competency

Result

No more confusion

Custom training assets

Zero scheduling waste

Fast onboarding

Accountability

green mountains under blue sky during daytime
green mountains under blue sky during daytime

Proven measurable results:

  • 50–60% less supervisor training time

  • $5,000–$15,000 yearly savings per outlet

  • Reduction in guest complaints

  • Faster onboarding (from 14 days → 5 days

  • Reusable training – no more repeating basics.

close-up photo of wheat
close-up photo of wheat

ROI & RESULTS

WHO IT’S BUILT FOR

✅ Hotels with multiple outlets


✅ F&B teams with high turnover


✅ Brands expanding and needing consistent training


✅ Groups with multilingual workforces


✅ Restaurants tired of retraining the basics every month

WHY IT WORKS

Because we don’t sell training. We build training systems.
Systems that survive turnover, maintain standards, and scale.

brown wooden house on body of water under blue sky during daytime

Get in Touch

Contact us for tailored video content and hospitality solutions.