1.4 Professional Tone & Body Language
Use gestures and posture for positive communication
$18.00$15.0060 min
Online via ZOOM
Module 1 – Lesson 1.4: Professional Tone & Body Language (Level A2–B2)
This lesson teaches you how to sound professional and confident when speaking English to guests. You will learn how to use polite tone, eye contact, posture, and simple gestures to create trust and deliver excellent service. The lesson combines speaking techniques with hospitality etiquette used in hotels and restaurants worldwide.
Learning Outcomes – After this lesson you will be able to:
Use a professional and polite tone when speaking to guests
Match body language with your words to improve communication
Show confidence using eye contact, posture and gestures
Make guests feel welcome and respected during service