5.2 Asian Guests

Module 5 – Lesson 5.2: Asian Guests (Level A2–B2)

This lesson teaches how to serve guests from East, Southeast, and South Asia with cultural sensitivity and respect. You will learn how communication style, tone, and politeness differ across Asian cultures, and how to adapt your service to build trust and comfort. Includes practical roleplay for handling real guest situations politely and professionally.

Learning Outcomes – After this lesson you will be able to:

• Understand key cultural values such as respect and harmony

• Communicate politely using soft, respectful service language

• Adapt tone and service style for Asian guests

• Handle cultural differences with professionalism and empathy