5.4 Middle Eastern Guests

Module 5 – Lesson 5.4: Middle Eastern Guests (Level A2–B2)

This lesson teaches how to serve guests from the Middle East with cultural awareness and professional hospitality. You will learn how to communicate respectfully, understand family expectations, and offer service that balances warmth with privacy. Includes real guest scenarios for hotels and restaurants.

Learning Outcomes – After this lesson you will be able to:

• Understand cultural values such as family respect and privacy

• Communicate politely with Middle Eastern guests using clear English

• Respond correctly to cultural expectations and service requests

• Build trust through confident and respectful service behavior