6.1 Giving & Receiving Instructions

Module 6 – Lesson 6.1: Giving & Receiving Instructions (Level A2–B2)

This lesson teaches how to give and receive instructions clearly and politely in a hotel or restaurant environment. You will learn professional phrases used between supervisors, colleagues, and team members to improve daily operations, avoid misunderstandings, and build strong teamwork.

Learning Outcomes – After this lesson you will be able to:

• Give clear and polite instructions in English

• Confirm and clarify instructions professionally

• Communicate respectfully with supervisors and colleagues

• Improve teamwork through confident and simple English